Ask questions to Box AI

Guides Box AI Ask questions to Box AI
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Ask questions to Box AI

Box AI API is a beta feature, which means the available capabilities may change. Box AI API is available to all Enterprise Plus customers.

Box AI API allows you to ask a question about a supplied file or a set of files, and get a response based on the content. For example, while viewing a document in Box, you can ask Box AI to summarize the content.

Send a request

To send a request containing your question, use the POST /2.0/ai/ask endpoint and provide the mandatory parameters.

curl -i -X POST "" \
     -H "content-type: application/json" \
     -H "authorization: Bearer <ACCESS_TOKEN>" \
     -d '{
         "mode": "single_item_qa",
         "prompt": "What is the value provided by public APIs based on this document?",
         "items": [
            "type": "file",
            "id": "9842787262"
TypeScript Gen
  mode: 'multiple_item_qa' as AiAskModeField,
  prompt: 'Which direction sun rises?',
  items: [
    new AiAskItemsField({
      type: 'file' as AiAskItemsTypeField,
      content: 'Earth goes around the sun',
    new AiAskItemsField({
      type: 'file' as AiAskItemsTypeField,
      content: 'Sun rises in the East in the morning',
} satisfies AiAsk);
Python Gen
    "Which direction sun rises?",
            content="Earth goes around the sun",
            content="Sun rises in the East in the morning",
.NET Gen (Beta)
await client.Ai.CreateAiAskAsync(requestBody: new AiAsk(mode: AiAskModeField.MultipleItemQa, prompt: "Which direction sun rises?", items: Array.AsReadOnly(new [] {new AiAskItemsField(id: fileToAsk1.Id, type: AiAskItemsTypeField.File) { Content = "Earth goes around the sun" },new AiAskItemsField(id: fileToAsk2.Id, type: AiAskItemsTypeField.File) { Content = "Sun rises in the East in the morning" }})));
items = [{
    "id": "1582915952443",
    "type": "file",
    "content": "More information about public APIs"
answer = client.send_ai_question(
    prompt="What is this file?",
BoxAIResponse response = BoxAI.sendAIRequest(
    "What is the content of the file?",
    Collections.singletonList("123456", BoxAIItem.Type.FILE)),


Make sure you have generated the developer token to authorize your app. See Getting Started with Box AI for details.


To make a call, you need to pass the following parameters. Mandatory parameters are in bold.

ParameterDescriptionAvailable valuesExample
modeThe type of request. It can be a question about a single file or a set of files. For a single file, Box AI API supports up to 1MB of text representation. If the file size exceeds 1MB, the first 1MB of text representation will be processed. If you want to list multiple files, the limit is 25 files. If you set mode to single_item_qa, the items array can list only one element.single_item_qa, multiple_item_qasingle_item_qa
promptThe question about your document or content. The prompt's length cannot exceed 10000 characters."What is this document about?"
items.idThe Box file ID you want to provide as input.112233445566
items.typeThe type of the provided input. Currently, it can be a single file or multiple files.filefile
items.contentThe content of the item, often the text representation.“An application programming interface (API) is a way for two or more computer programs or components to communicate with each other. It is a type of software interface……”