Shield Alert Events
Shield Alert Events
Box Shield must be purchased and enabled on a Box enterprise to take advantage of the advanced security offerings outlined below.
Threat detection alerts
Shield threat detection delivers context-rich alerts on potential threats, such as compromised accounts and data theft, based on anomalous user behavior.
The possible alerts produced by Shield are for:
- Suspicious locations
- Suspicious sessions
- Anomalous downloads
- Malicious content
All Shield threat detection alert events are produced within the
enterprise event stream. These events follow the
standard event object schema and the event_type value is set to
SHIELD_ALERT.
{
"source":null,
"created_by":{
"type":"user",
"id":"2",
"name":"Unknown User",
"login":""
},
"action_by":null,
"created_at":"2019-12-20T11:38:56-08:00",
"event_id":"97f1b31f-f143-4777-81f8-1b557b39ca33",
"event_type":"SHIELD_ALERT",
"ip_address":"10.1.2.3",
"type":"event",
"session_id":null,
"additional_details":{
"..."
}
}
The additional_details object provides information
about the specific type of shield alert that triggered the event.
Suspicious locations alert
A suspicious locations alert is produced when Shield detects a user
accessing content from an unusual, excluded geographic location, or 'host' IP
address. It can be identified by the Suspicious Locations value
within additional_details.shield_alert.rule_category.
The additional_details payload will provide the following details:
"additional_details":{
"shield_alert":{
"rule_category":"Suspicious Locations",
"rule_id":123,
"rule_name":"Suspicious Location",
"rule_response_action":{
"restrict_user": true
},
"risk_score":60,
"alert_summary":{
"alert_activities":[
{
"occurred_at":"2019-12-20T11:37:05-08:00",
"event_type":"Download",
"item_name":"xyz.txt",
"item_type":"file",
"item_id":"127",
"item_path":"ABC/DEF",
"ip_info":{
"ip":"1.2.3.4",
"latitude":"37.5555",
"longitude":"-120.6789",
"registrant":"Microsoft Corporation",
"country_code":"US",
"city_name":"San Jose",
"region_name":"California"
},
"service_name":"Box Excel Online Previewer"
}
]
},
"alert_id":2398,
"priority":"medium",
"user":{
"id":2320,
"name":"Some name",
"email":"some@email.com"
},
"link":"https://app.box.com/master/shield/alerts/2398",
"created_at":"2019-12-20T11:37:15-08:00"
}
}
Suspicious sessions alert
A suspicious sessions alert is produced when Shield detects a user accessing
content in a session characterized by unusual user-agent strings, unusual IDs,
uncommon types of applications, new IP addresses, and an improbably rapid change
in the person's log-in location. It can be identified by the Suspicious Sessions value within additional_details.shield_alert.rule_category.
The additional_details payload will provide the following details:
"additional_details":{
"shield_alert":{
"rule_category":"Suspicious Sessions",
"rule_id":123,
"rule_name":"Suspicious Session",
"rule_response_action": null,
"risk_score":77,
"alert_summary":{
"description":"First time in prior month user connected from ip 2.3.4.5 First time user agent Some User Agent (Some UA 4.5.6) appeared for user within prior month Apparent distance 9580.0 km between events 59 seconds apart is faster than possible",
"sessions":[
{
"session_type":"suspicious",
"activities":[
{
"occurred_at":"2019-12-19T11:37:00-08:00",
"event_type":"Set shared link expiration",
"item_name":"xyz.txt",
"item_type":"file",
"item_id":"123456",
"item_path":"ABC/DEF",
"ip_info":{
"ip":"2.3.4.5",
"latitude":"37.5555",
"longitude":"-120.6789",
"registrant":"Microsoft Corporation",
"country_code":"US",
"city_name":"San Jose",
"region_name":"California"
},
"service_name":"ServiceName"
}
]
},
{
"session_type":"typical",
"activities":[
{
"occurred_at":"2019-12-19T11:37:59-08:00",
"event_type":"Item Modified",
"item_name":"abc.boxnote",
"item_type":"file",
"item_id":"123123",
"item_path":"folder/sub folder",
"ip_info":{
"ip":"4.5.6.7",
"latitude":"37.5555",
"longitude":"-20.6789",
"country_code":"US",
"city_name":"Some City",
"region_name":"XYZ"
},
"service_name":"Box Notes"
}
]
}
]
},
"alert_id":500,
"priority":"medium",
"user":{
"id":50500,
"name":"A b c",
"email":"a@b.c"
},
"link":"https://cloud.app.box.com/master/shield/alerts/500",
"created_at":"2019-12-20T11:38:16-08:00"
}
}
Anomalous download alert
An anomalous download alert is produced when Shield detects an account holder
who may be stealing sensitive content. It can be identified by the
Anomalous Download value within
additional_details.shield_alert.rule_category.
The additional_details payload will provide the following details:
"additional_details":{
"shield_alert":{
"rule_category":"Anomalous Download",
"rule_id":123,
"rule_name":"Anomalous Download Rule",
"rule_response_action": null,
"risk_score":77,
"alert_summary":{
"description":"Significant increase in download content week over week, 9200% (25.04 MB) more than last week 12 additional files downloaded week over week)",
"download_delta_size":"25 Mb",
"download_delta_percent":9200,
"historical_period":{
"date_range":{
"start_date":"2019-12-01T01:01:00-08:00",
"end_date":"2019-12-08T01:01:00-08:00"
},
"download_size":"0 Mb",
"downloaded_files_count":1
},
"anomaly_period":{
"date_range":{
"start_date":"2019-12-08T01:01:00-08:00",
"end_date":"2019-12-15T01:01:00-08:00"
},
"download_size":"25 Mb",
"downloaded_files_count":13
},
"download_ips":[
{
"ip":"1.2.3.4"
}
]
},
"alert_id":444,
"priority":"medium",
"user":{
"id":567,
"name":"Some user",
"email":"some@user.com"
},
"link":"https://cloud.app.box.com/master/shield/alerts/444",
"created_at":"2019-12-20T11:38:16-08:00"
}
}
Malicious content alert
A malicious content alert is produced when Shield detects potential malware
in content uploading to an account. It can be identified by the
Malicious Content value within
additional_details.shield_alert.rule_category.
The additional_details payload will provide the following details:
"additional_details":{
"shield_alert":{
"rule_category":"Malicious Content",
"rule_id":123,
"rule_name":"Viruses and stuff",
"rule_response_action": null,
"risk_score":100,
"alert_summary":{
"upload_activity":{
"occurred_at":"2019-12-20T11:37:05-08:00",
"event_type":"Upload",
"item_name":"virus.exe",
"item_type":"file",
"item_id":"127",
"item_path":"ABC/DEF",
"sha1_hash":"",
"ip_info":{
"ip":"1.2.3.4",
"latitude":"37.5555",
"longitude":"-120.6789",
"registrant":"Microsoft Corporation",
"country_code":"US",
"city_name":"San Jose",
"region_name":"California"
},
"service_name":"Service name"
}
},
"malware_info":{
"file_id":127,
"file_name":"malware.exe",
"file_version":4239023,
"file_created":"2019-12-20T11:37:05-08:00",
"file_created_by":{
"id":1010,
"name":"Bob",
"email":"bob@enterprise.com"
},
"file_hash":"d869db7fe62fb07c25a0403ecaea55031744b5fb",
"file_hash_type":"SHA-1",
"file_size_bytes":51345,
"file_version_uploaded":"2019-12-20T11:37:05-08:00",
"file_version_uploaded_by":{
"id":1011,
"name":"Jane",
"email":"jane@enterprise.com"
},
"status":"Malicious",
"categories":[
"Adware",
"SpyWare"
],
"tags":[
"FILE_MALICIOUS_EXECUTION",
"FILE_OTHER_TAG"
],
"description":"This is a really bad file",
"detail_link":"https://some.link/xyz",
"malware_name":"BadMalware",
"first_seen":"2019-12-19T11:37:05-08:00",
"last_seen":"2019-12-20T11:37:05-08:00",
"family":"MalwareBot4000"
},
"alert_id":2398,
"priority":"medium",
"user":{
"id":2320,
"name":"Some Name",
"email":"some@email.com"
},
"link":"https://app.box.com/master/shield/alerts/2398",
"created_at":"2019-12-20T11:37:15-08:00"
}
}