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    Webhook Retries

    Webhook Retries

    Delivery of a webhook payload has failed when Box does not receive a response with a HTTP status code in the 200 to 299 range within 30 seconds of sending the payload.

    When delivery of a webhook fails Box will resend it up to 10 times. The initial retry will take place 5 minutes after the failure and from there an exponential back-off strategy will be used to avoid overloading the destination server.

    By using exponential back- off, Box will wait an increasingly longer time for every retry.

    Box will retry webhook deliveries up to 10 times. This number could be subject to change.